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Meet the tream
There are always a lot of questions about our retreats so we've put together some of the most frequently asked questions on the page below.
If I book to come alone do I have to pay for a single room supplement or can I share in a twin or triple room?
About 85% of our clients tend to book alone and opt for a room share. We have successfully to date managed to buddy up room mates who have had a great time whilst out with us. We work on the information you provide in the questionnaires to assess who you will enjoy sharing a room with. Questionnaires are supplied once you are booked on.
Do I need to pay the full amount for the retreat immediately?
No, we take an initial deposit payment of £200 for the 7lbs retreat and £400 for the Ultimate Retreat (and any other Jason Vale weeks where he is present) to secure the booking and a place for you. This is non refundable. The remaining balance will be split into instalments for you. Your place is not booked until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then instalments) are charged with a 4% surcharge being added per transaction).
How do I redeem my £75 voucher?The '7lbs in 7 days' retreat has already been discounted across the entire season and this introduced 'not in conjunction with any other offer', so the £75 voucher cannot be used on this retreat - sorry! The voucher can be used against 'The Ultimate' retreat and if you book online then the £75 can be redeemed against your transfer cost. If you book your place online, a member of our team will call to confirm your place and arrange your transfer. Please notify us that you have a voucher to be submitted for the overall price to then be adjusted for you.
How can I pay?
We accept debit card payments, credit cards, cheques' made payable to JM Ltd, bankers drafts or BAC’s transfers (call team for bank details). We do not accept American Express or Laser cards.
Is Travel Insurance included?
No, please arrange to purchase this cover independently.
What happens on the travelling days to and from the Retreat?
You will need to make your own way to the airport on the outbound journey. On arrival at Dalaman airport you will be greeted by our transfer who will escort you to the retreat. Please take some healthy snacks with you as the transfer journey varies from 45 min – 1.5 hours depending on which retreat you are joining us on. Once you arrive at Montenegro or Bordubet our team will welcome you and get you settled into your rooms before the sessions commence. On the return, our transfers will take you back to the airport. If you are booking your own transfers please update the team when you will be arriving and leaving so that we can ensure you are looked after on arrival and for departure too.
What do I need to pack?
You will be provided with an essentials pack list nearer to the time of flying out. This will detail what to bring with you and what to expect over the week.
What is the weather like in Turkey during the retreats?
We have been running the retreats in the Spring and Autumn seasons for 5 years now. The weather has been really good for us overall with average temperatures of about 28 degrees. The mornings and evenings can be a little cooler so it is always good to pack a jumper or cardigan. Do however remember to bring your sun protection lotions with you. Please note, if any adverse weather hits us please do not blame Juice Master Ltd as we cannot control what nature sends to us.
What is the accommodation like? What is included in the rooms?
We have selected these resorts especially because of the beautifully furnished rooms with a traditional Turkish style décor. The locations are idyllic and you will get to experience gorgeous natural surroundings. The owners and staff there are welcoming and polite and our team will ensure you are looked after to their best ability. The facilities vary from each retreat. Please contact the team if needing clarification.
What happens through the week? Can I see the itinerary?
Jason’s retreats will vary daily with all kinds of activities, seminars, games, talks and health sessions. No single week or day is the same as any other. You are on one of Jason’s retreats so be prepared to expect all kinds of fun, enjoyment and surprises! The Ultimate, Intimate and Journey to Tranquility retreats are not boot camps, you have the freedom to opt out of any sessions, relax in the sun or go for walks/swim etc.
Are massages included in the price?
We offer massages on the majority of our retreats. They do need to be booked and paid for separately to the retreat booking. Details of these massages with pricing info will be included in your final pack details before you arrive at the retreat. They can then be booked once you arrive at the resort.
Can I book days to go sight-seeing and shopping?
The retreat is held in one of the hidden parts of Turkey and so will be some distance away from the local or main shopping area’s. The week is for you to take advantage of a life changing experience in bettering your lifestyle mentally and physically. Some of our clients are joining us in need of help with weight, addiction problems and mental health problems whilst others are joining us to simply have a break from the fast life and to take time out in a natural environment whilst detoxing with us. If you would like to go sight-seeing and shopping in Turkey we advise that you book an alternative holiday.
What are the flight details?
The flight details will be supplied to you once you have booked onto the chosen retreat. Not all retreats will include flights and so you will need to book these independently. We will help with flight bookings, if needed.
If I can’t make the dates available and book my own flight to arrive or leave later/before can I still join into the retreat?
Providing availability allows and the extra transfer charges are met, we can still accept your booking.